Merchant Policy
Ordering by phone: (425)417-1715 Fax: (425) 222.7189
Online: http://www.NetAddictionRecovery.com
Shipping Limits: We ship anywhere in the continental United States.
Customer Guarantee: If you are not happy with a product ordered from Heavensfield, please send it back and we'll refund the full purchase price (excluding shipping and handling costs).
Payment options: Fax, phone, and online ordres are limited to major credit cards and paypal.
Return Policy: At any time, you may return your product if you are not satisfied or due to the slim chance of breakage. All shipping and handling costs are the responsibility of the customer.
You may retrun an item for refund within 7 days of the shipment date for the purchase price. Shiping and handling charges are non-refundable. All returns must be accompanied by the packing slip.
You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Your packing slip will indicate where you need to send your return.
If you have any questions regarding your order, please feel free to contact us!